D-link DVC-1000 User Manual

ManualBuilding Networks for PeopleBroadband VideoPhoneDVC-1000v2.30 (Patent Pending) i2eyeTM

10Personal Information ScreenUsing the Setup WizardThe following descriptions of the Setup Wizard screens will help you understandthe purpose and proc

11Using the Setup Wizard (continued)Network Address ScreenFixed IP is used when connectingto a broadband connection thatoffers static IP addressing or

12Using the Setup Wizard (continued)IP address, Subnet mask and GatewayIf Fixed IP is chosen, enter each of these settings for the DVC-1000. You will

13Network Speed ScreenThe Network Speed screenasks you to select the type ofbroadband Internet connectionyou use. Each choice has de-fault send and re

14System RestartA message appears askingto restart the DVC-1000VideoPhone to complete thesetup. Press the Yes buttonto perform a restart andcomplete

15Using the DVC-1000Layout of the i2eye Main ScreenMainWindowSelf-ViewWindowMainSettingsButtonsBannerWindowStatusMessageAreaStatusIconsPrivacyStatusIc

16Using the DVC-1000 (continued)The Public IP Status Icon, appears during startup when the DVC-1000 isattempting to connect to the Internet and

17Just like a regular phone call, picking up the telephone handset will answer theDVC-1000 VideoPhone. You may also use the remote control to answer

18Using the DVC-1000 (continued) If the other party has activated their video privacy, you will not see them;but you will be able to hear them. If the

19Using the DVC-1000 (continued)Speakerphone ModeThe DVC-1000 has a Speakerphone Mode if the call needs to be shared withmore than one person, or whe

Introduction ...3Package Contents...

20Using the DVC-1000 (continued)Using an External Microphone for Speakerphone CallsTo improve the audio in a group videoconference, an external microp

21Using the DVC-1000 (continued)The DVC-1000 can connect with other DVC-1000 VideoPhones throughout theworld. During the setup of the DVC-1000, you e

22Using the DVC-1000 (continued)Example: The VideoPhone you are calling has an Area code of 949 and aphone number of 555-1212, you would leave the def

23Entering IP addressesCalling a VideoPhone or H.323 Device with an IP addressIf you are unable to dial another DVC-1000 by using its phone number, yo

24Using the Configuration MenuAfter starting the DVC-1000 VideoPhone, the Main Screen is displayed. Theself-view image should be displaying in the lar

25The Dial screen contains the SpeedDial List as well as buttons to managethe Speed Dial List and make manualVideoPhone callsUsing the Configuration M

26To add a Speed Dial entry, enter a name and a number(or an IP address) using the remote’s number pad or theon-screen keyboard.Removes a selected ent

27The View screen allows the user to modify what the Main Screen may look like.Using the Configuration Menu (continued)Main Screen > ViewThis is th

28Using the Configuration Menu (continued)Main Screen > SettingsThe Settings screen contains six buttons that allow the DVC-1000 to becustomized in

29Main Screen > Settings >GeneralAlways answerincoming callsTurn on video privacywhen answering callsPlay sound withuser inputSelecting this che

IntroductionImagine having high-quality, low-cost videoconferencing from a standalone, easyto use communication appliance. The D-Link i2eyeTM DVC-100

30Main Screen >Settings > Personal InformationUsing the Configuration Menu (continued)NameArea Code& Phone #Enter your name here. When a cal

31Main Screen > Settings > NetworkUsing the Configuration Menu (continued)Controls how the DVC-1000 obtains an IP address.Allows you to enter a

32Using the Configuration Menu (continued)Main Screen > Settings > Network > AddressDHCPDHCP is the default option and is used when connectin

33Main Screen > Settings > Network > AddressUsing the Configuration Menu (continued)Used for reporting the host name to the router/homegatewa

34Main Screen > Settings > Network > DNSUsing the Configuration Menu (continued)The Domain Name System (DNS) translates Internet domain names

35Main Screen > Settings > Network > Public IP addressUsing the Configuration Menu (continued)This screen allows you to view or edit the Vide

36Using the Configuration Menu (continued)Main Screen > Settings > Network > Network SpeedThe Network Speed screen offers you the option of s

37Main Screen > Settings > Network > PINGUsing the Configuration Menu (continued)PING is a network or Internet utility, used to test a networ

38Using the Configuration Menu (continued)Main Screen > Settings > UpdateThe Update screen has several functions:Click the box to automatically

39Using the Configuration Menu (continued)Main Screen > Settings > VideoThe DVC-1000 has the Automatically adjust video contrast checkbox enable

4Package ContentsSystem RequirementsD-Link i2eye DVC-1000 Broadband VideoPhonePower AdapterInstruction ManualQuick Installation GuideRemot

40Using the Configuration Menu (continued)Main Screen > Settings > Mic VolYou can adjust the sensitivity of the built-in microphone from the Vol

41Using the Configuration Menu (continued)Main Screen > PrivacyAudio PrivacyVideo PrivacyDo not DisturbAudio Privacy prevents the audio on your sid

42Using the DVC-1000 with D-Link RoutersTo complete the configuration that allows the DVC-1000 to work with yourD-Link router, the D-Link DI-614+ rout

43The firewall security features built into most routers and gateways mayprevent users from accessing the video and audio of their DVC-1000.A router c

44A total of 7 ports must be opened for the DVC-1000 to work with most routersor firewalls. To open these ports, please do the following:A. Click Enab

45Using the DVC-1000 with Routers, Gatewaysor Broadband Modems (continued)You have now completed the entering of one port to be opened. You will need

46From the following sections, choose the heading that best applies to yourequipment or networking configuration.Network With Multiple Public IP addre

47Broadband Modem, Multiple PCs and a HubCommonly found in small offices, home offices, or homes with more than one PC wheremultiple public IP address

48Troubleshooting1. Cannot make a call using a phone number.Check that you did not misdial the number.Remember to dial a country code and area code fo

49Troubleshooting (continued)5. Picking up the phone displays a window with speed dial list or brings up a message about no entries in the speed d

5 Standalone operation - No computer needed Uses broadband cable/DSL or network connections for high-quality video H.323 Internet videoconferencing

50Troubleshooting (continued)9. No video in a call.Video cables are not plugged in correctly. Ensure that your videocables are correctly plugged into

51Troubleshooting (continued)11. No audio in call.Audio cables are not plugged in correctly. Ensure that your audiocables are correctly plugged into t

52Troubleshooting (continued)13. Audio has an echo.Other party television is too loud. The other party television volumeneeds to be turned down.14.

53Troubleshooting (continued)18. VideoPhone cannot obtain IP address automaticallyNot properly connected to a DHCP server. Check connection to LAN,by

54Troubleshooting (continued)21. Public IP button is not enabled.VideoPhone hasn’t been able to detect IP address yet.The VideoPhone can take up to se

55Frequently Asked QuestionsWhat is D-Link´s i2eye?i2eye (TM) is a breakthrough communications video appliance that providesIP videoconferencing and c

56Frequently Asked Question (continued)Can I use the DVC-1000 with a non-D-Link directory service?No. The DVC-1000 is designed to automatically connec

57Frequently Asked Question (continued)What devices can I connect to with the DVC-1000?With the DVC-1000 you can connect to any hardware or software t

58Glossary of TermsBandwidth: A measure of the rate at which data can be sent and receivedthrough a network. This value is usually given in bits per s

59IP address (Internet Protocol Address): An IP address is a number thatidentifies a computer connected to the Internet. Every computer that isconnect

6LEDsLED stands for Light-Emitting Diode. The i2eyeTM DVC-1000 has thefollowing LEDs for monitoring its operation.StatusPowerCall Monitori2eyei2eyei2

60QoS (Quality of Service): Allows guaranteed bandwidth and packet deliverybetween network devices over a network.Router: A device that attaches two o

61Internal Processor ARM-9 ASIC Communication ProcessorStandards CompliantITU H.323 (IP communications)Video: H.263Audio: G.711, G.723Data

62LED IndicatorsPowerStatusVideo monitorNetwork link and transmitUser InterfaceDialingDiagnosticsQuality of service measurementManual or auto answerIn

63List of Country CodesCode Country93 Afghanistan355 Albania213 Algeria684 American Samoa376 Andorra244 Angola809 Anguilla268 Antigua54 Argentina374 A

64Code Country670 Saipan378 San Marino239 Sao Tome and Principe966 Saudi Arabia221 Senegal381 Serbia and Montenegro248 Seychelles232 Sierra Leone65 Si

65Contacting Technical SupportTechnical SupportYou can find the most recent software and user documentation on the i2eyewebsite.D-Link provides free t

66Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limitedwarranty for its product only to the pers

67• The original product owner must obtain a Return Material Authorization (“RMA”) number from theAuthorized D-Link Service Office and, if requested,

68Copyright Statement: No part of this publication or documentation accompanyingthis Product may be reproduced in any form or by any means or used to

69 (04/04/05)RegistrationProduct registration is entirely voluntary and failure to complete or returnthis form will not diminish your warranty rights.

7Getting StartedUsing the remote control included with the DVC-1000, you can answer anincoming call, start a call by dialing the other videophone’s nu

8Remote Control LayoutENTER key Adjust ContrastWhen entering alphanumericinformation, the left arrowkey performs a backspace,deleting the character to

9When you are finished entering text and numbers, move the cursor to highlightOK on the keyboard and press ENTER; or alternatively you can press theCA