D-Link DWA-566 User Manual download pdf (Page 43)

43D-Link DWA-566 User Manual

Section 5 - Troubleshooting

• Make sure that the SSID on the DWA-566 Wireless N Dualband PCI Express Desktop Adapter is exactly the same

as the SSID on the Access Point or wireless router.

• Move the DWA-566 and Access Point or Wireless router into the same room and then test the wireless connection.

• Disable all security settings. (WEP, MAC Address Control, AES)

• Make sure that the Radio is not locked down to a dierent frequency

• Turn o your Access Point and the computer with the DWA-566. Turn on the Access Point, and then turn on the

computer with the DWA-566.

• Refresh the DWA-566 Utility

2. I cannot connect to the access point or the wireless router.

• Check to see if the DWA-566 desktop adapter is rmly inserted into the PCI Express slot of your laptop computer.

3. The DWA-566 Power and Link lights are not on.

• Reset the Access Point to its factory default settings and restore the DWA-566 Wireless N Dualband PCI Express

Desktop Adapter to the factory default settings. The default settings are listed in the Conguration section in

this manual.

4. I forgot my encryption key.

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D-Link DWA-566 User Manual Page 43