D-Link DCS 3110 User's Guide download pdf (Page 34)

D-Link Assist

Benet from D-Link’s global

reach and local support

Established in 1986 D-Link has

evolved to become a billion dollar

global enterprise with 160 oces

across 71 countries

With highly trained D-Link Assist

technicians on standby across Europe

you can be sure of the very best in

local support, wherever you are

Dare to compare

D-Link Assist oers remarkable value,

service of the highest quality at a very

reasonable price. We challenge you to

nd a more competitive technical

support solution

Why D-Link?

D-Link is one of the world’s leading

network infrastructure companies,

providing a complete end-to-end

solution including Switching,

Storage, IP Surveillance,

Wireless and Security ensuring

interoperability, from one vendor,

with award winning support.

For nearly 25 years, D-Link

has designed, developed and

manufactured award winning

products. D-Link prides itself on

consistently delivering innovative,

high performing and intuitive

products for businesses.

With D-Link technology you can

increase network performance

and cut operational costs.

D-Link delivers its extensive range of

networking products to organisations

and consumers through its global

network of channel partners and

service providers. D-Link understands

the signicance of accessing,

managing, securing and sharing data

and digital content, and has pioneered

many IP technologies to deliver a fully

integrated Digital Home and business

network experience.

for comprehensive

24-hour support

D-Link Assist Gold is perfect for

mission-critical environments where

maximum uptime is a high priority. It

guarantees four hour around-the-clock

response and cover applies 24/7 for

every day of the year including holidays.

for prompt

same-day assistance

D-Link Assist Silver is designed for

‘high availability’ businesses that

require rapid response within regular

working hours. It provides a four hour

response service Monday to Friday

from 8am to 5pm, excluding holidays.

for guaranteed

response on the next business day

D-Link Assist Bronze is a highly cost-

eective support solution for less

critical environments. Response is

guaranteed within eight business

hours, Monday to Friday from 8am to

5pm, excluding holidays.

Longer warranty for longer life. For extra reassurance, D-Link Assist gives you the option of

extending warranties on any D-Link business products that you purchase by three years.

D-Link assist is currently available in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland*, France, Germany, Hungary, Republic of Ireland, Italy*, Luxembourg,

Monaco, The Netherlands, Norway*, Poland, Portugal*, San Marino*, Spain*, Sweden*, Switzerland*, United Kingdom and Vatican.

* Partial coverage available.

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D-Link DCS 3110 User's Guide Page 34

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