D-link DIR-655 User Manual download pdf (Page 79)

79D-Link DIR-655 User Manual

Section 6 - Troubleshooting

3. Why can’t I connect to certain sites or send and receive emails when connecting through my router?

If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and

Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).

Note: AOL DSL+ users must use MTU of 1400.

To ﬁnd the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could

be another computer, or a URL.

• Click on Start and then click Run.

• Windows

95, 98, and Me users type in command (Windows

NT, 2000, and XP users type in cmd) and

press Enter (or click OK).

• Once the window opens, you’ll need to do a special ping. Use the following syntax:

ping [url] [-f] [-l] [MTU value]

Example: ping yahoo.com -f -l 1472

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D-link DIR-655 User Manual Page 79