D-Link DAP-3220 User Manual download pdf (Page 61)

DAP-3220 User’s Manual

D-Link Wireless 108G Exterior Access Point

Troubleshooting

3. What variables may cause my wireless products to lose reception?

D-Link products let you access your network from virtually anywhere you want, however, the

positioning of the products within your environment will affect its wireless range. Please refer

to the Installation Considerations in the Wireless Basics section of this manual for further

information on placement of your D-Link wireless products to obtain best results.

4. Why does my wireless connection keep dropping?

Antenna Orientation - try different antenna orientations for the DAP-3220. Try to keep the

antenna at least 6 inches away from the wall or other objects.

If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems,

ceiling fans, or lights, your wireless connection will degrade dramatically or even drop. Try

changing the channel of your router, access point and wireless adapter to a different channel

to avoid interference.

Keep your product away - at least 3-6 feet - from electrical devices that generate RF noise

like microwaves, monitors, electric motors, etc.

5. Why can’t I get a wireless connection?

If you have enabled encryption on the DAP-3220, you must also enable encryption on all wireless

clients in order to establish a wireless connection.

Make sure that the SSID on the router and the wireless client are exactly the same. If they

are not, wireless connection cannot be established.

Move the DAP-3220 and the wireless client into the same room and then test the wireless

connection.

Disable all security settings.

Turn off your DAP-3220 and the client. Turn the DAP-3220 back on again, and then turn

on the client.

Make sure that all devices are set to Infrastructure mode.

Check that the LED indicators are indicating normal activity. If not, check that the AC power

and Ethernet cables are rmly connected.

Check that the IP address, subnet mask, gateway and DNS settings are correctly entered

for the network.

If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems,

ceiling fans, or lights, your wireless connection will degrade dramatically or drop altogether.

Try changing the channel on your DAP-3220, and on all the devices in your network to avoid

interference.

Keep your product away - at least 3-6 feet - from electrical devices that generate RF noise

like microwaves, monitors, electric motors, etc.

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D-Link DAP-3220 User Manual Page 61