D-Link DCH-M225 User Manual download pdf (Page 49)

45D-Link DCH-M225 User Manual

Section 5 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DCH-M225. Read the

following descriptions if you are having problems.

1. Why can’t I connect to my wireless router? Why does my wireless connection drop?

• Verify that the DCH-M225 is within range of your wireless router. Try plugging it into a location closer to the router and verify the LED

is solid green.

• Note that when repeating a wireless signal from a router or access point, devices connected to the extender will not get the same

speed/throughput as when connected directly to the router.

2. Why can’t I access the web-based conguration utility?

When entering the IP address of the DCH-M225 (192.168.0.50 for example), you are not connecting to a website, nor do you

have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must

be on the same IP subnet to connect to the web-based utility.

• Make sure you have an updated Java-enabled web browser. We recommend the following:

- Internet Explorer® 7 or higher

- Firefox® 12 or higher

- Chrome™ 20 or higher

- Safari® 4 or higher

• Disable any Internet security software running on the computer. Software rewalls such as Zone Alarm, Black Ice, Sygate,

and Norton Personal Firewallmay block access to the conguration pages. Check the help les included with your rewall

software for more information on disabling or conguring it.

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D-Link DCH-M225 User Manual Page 49