D-Link DWA-548 User Manual download pdf (Page 42)

42D-Link DWA-548 User Manual

Section 5 - Troubleshooting

• Make sure that the DWA-548 Wireless Adapter is properly seated in the computer’s PCI Express slot.

• If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers

that were previously loaded. To remove the drivers, do the following:

A. Under Tools > select Folder Options… > select View > under Hidden les and folders > select Show

hidden les and folders.

B. Uncheck Hide extension for known le types > click on Apply

C. Search for previously loaded driver les. Remove these les from the INF and SYSTEM (DRIVERS)

folders in the Windows directory. Note: Windows

XP will rename .inf les that have not received WHQL

certication into oem.inf les (e.g., oem1.inf).

5. The computer does not recognize the DWA-548 Wireless Adapter.

• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a

problem with the broadband connection.

• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power

and Ethernet cables are rmly connected.

• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network.

6. The computer with the DWA-548 installed is unable to connect to the wireless network and/or the Internet.

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D-Link DWA-548 User Manual Page 42