D-Link DAP-1360 User Manual download pdf (Page 87)

87D-Link DAP-1360 User Manual

Section 6 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1360. Read the

followingdescriptionsifyouarehavingproblems.(TheexamplesbelowareillustratedinWindows

XP. If you have a dierent

operatingsystem,thescreenshotsonyourcomputerwilllooksimilartothefollowingexamples.)

1. Why can’t I access the web-based conguration utility?

WhenenteringtheIPaddressoftheD-Linkaccesspoint(192.168.0.50forexample),youarenotconnectingtoawebsiteon

theInternetorhavetobeconnectedtotheInternet.Thedevicehastheutilitybuilt-intoaROMchipinthedeviceitself.Your

computer must be on the same IP subnet to connect to the web-based utility.

•MakesureyouhaveanupdatedJava-enabledwebbrowser.Werecommendthefollowing:

-MicrosoftInternetExplorer®6.0andhigher

-MozillaFirefox3.0andhigher

-Google™Chrome2.0andhigher

- Apple Safari 3.0 and higher

•Verifyphysicalconnectivitybycheckingforsolidlinklightsonthedevice.Ifyoudonotgetasolidlinklight,tryusingadierent

cableorconnecttoadierentportonthedeviceifpossible.Ifthecomputeristurnedo,thelinklightmaynotbeon.

•Disableanyinternetsecuritysoftwarerunningonthecomputer.SoftwarerewallssuchasZoneAlarm,BlackIce,Sygate,

NortonPersonalFirewall,andWindows

XP rewall may block access to the conguration pages. Check the help les included

with your rewall software for more information on disabling or conguring it.

1 2 ... 82 83 84 85 86 87 88 89 90 91 92 ... 100 101

No comments

D-Link DAP-1360 User Manual Page 87