D-Link DIR-862L User Manual download pdf (Page 107)

107D-Link DIR-628 User Manual

Appendix E - Warranty

conforms to D-Link’s functional speciﬁcations for the Software or to refund the portion of the actual purchase price paid that is attributable

to the Software. Except as otherwise agreed by DLink in writing, the replacement Software is provided only to the original licensee, and

is subject to the terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted for the

remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable

of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by

the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies

thereof) is ﬁrst returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.

Non-Applicability of Warranty:

The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover

any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the

sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold

“As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything

stated herein to the contrary.

Submitting A Claim:

The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired

and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:

• Customers need to provide their receipt (proof of purchase) even if the product is registered. Without a receipt, no warranty

service will be done. The registration is not considered a proof of purchase.

• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software

nonconformance in sufﬁcient detail to allow D-Link to conﬁrm the same, along with proof of purchase of the product (such

as a copy of the dated purchase invoice for the product) if the product is not registered.

• The customer must obtain a Case ID Number from D-Link Technical Support at 1-800-361-5265, who will attempt to assist

the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must

obtain a Return Material Authorization (“RMA”) number from customer service.

• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping

package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside

of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective

portion of the product and will not ship back any accessories.

• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products

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D-Link DIR-862L User Manual Page 107