Unified Services Router User Manual
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Symptom: Router can obtain an IP address, but PC is unable to load Internet pages .
Recommended action:
1. Ask your ISP for the addresses of its designated Domain Name System (DNS) servers.
Configure your PC to recognize those addresses. For details, see your operating system
documentation.
2. On your PC, configure the router to be its TCP/IP gateway.
11.2 Date and time
Symptom: Date s hown is January 1, 1970.
Possible cause: The router has not yet s ucces s fully reached a network time s erver
(NTS).
Recommended action:
1. If you have just configured the router, wait at least 5 minutes, select Administration >
Time Zone, and recheck the date and time.
2. Verify your Internet access settings.
Symptom: Time is off by one hour.
Possible cause: The router does not automatically adjus t for Daylight Savings Time.
Recommended action:
1. Select Administration > Time Zone and view the current date and time settings.
2. Click to check or uncheck “Automatically adjust for Daylight Savings Time”, then click
Apply.
11.3 Pinging to Test LAN Connectivity
Mos t TCP/IP terminal devices and firewalls contain a ping utility that s ends an ICMP
echo-request packet to the designated device. The DSR res ponds with an echo reply.
Troubles hooting a TCP/IP network is made very eas y by us ing the ping utility in your
PC or works tation.
11.3.1 Testing the LAN path from your PC to your
router
1. From the PC’s Windows toolbar, select Start > Run.
2. Type ping <IP_address> where <IP_address> is the router’s IP address. Example: ping
192.168.10.1.
3. Click OK.
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